Service and maintenance for your fresh food counter
From individual maintenance and service orders to full service: Maintain the function, appearance and value of your shop.
More room
for taste
Everything from a single source
Individual solutions
More than 95 years of experience
CUSTOMER SERVICE FOR YOUR SHOPFITTING
Service and maintenance: Maintaining the function and value of your counter
Regular maintenance helps maintain the functionality, energy efficiency and value of your fresh food counter. Regular servicing not only allows for early detection of any potential damage that may arise over time but also enables our service technicians to promptly address them in a cost-effective manner. Cost-intensive downtime can thus usually be eliminated.
ASSURING TOP QUALITY
Regular maintenance helps maintain the value and functionality of your refrigerated counter. By doing so, you safeguard your processes and prevent expensive downtime.
GUARANTEEING ENERGY EFFICIENCY
Our maintenance offerings ensure your fresh food counter maintains its high energy efficiency and keep your energy costs down.
MINIMISING RISKS
We regularly inspect your refrigerated counter for any faults and deviations. This obviously helps to prevent the risk of accidents in the workplace.
PLANNING FOR SUCCESS
The maintenance costs for your fresh food counter are fixed and thus easy to calculate. Regular maintenance helps mitigate additional costs associated with damage and downtime.
Do you have specific requirements? We are happy to advise you.
Simply write to us or give us a call. Together we will find the solutions to your individual challenge.
+49 7665 9359-0
info@kramer-gmbh.com
Support and helpline
The KRAMER service team provides expert support for all aspects of your fresh food counter.
Whether you are looking for an answer, help, spare part or support: Get in touch at service@kramer-gmbh.com or call us on +49 7665 9359-111.
Your enquiry will be forwarded to one of our expert service representatives who will contact you shortly.
Maintenance and inspections
Regular maintenance helps to maintain the functionality, energy efficiency and value of your fresh food counter.
- A specialist performs maintenance on the contractually specified components at intervals that you determine.
- Upon request, all legally required inspections are conducted during the maintenance activities.
- We are responsible for scheduling and coordinating maintenance. You do not need to do anything else.
Repairs and troubleshooting
In the event of a failure or repair requirement, prompt rectification of the fault is crucial to minimise the impact on your processes.
- If your counter already has a KRAMER remote connection, the initial error analysis is carried out online.
- If an on-site appointment is required, our competent service staff are usually able to rectify faults during the first visit.
- The utilisation of cutting-edge software and mobile end devices ensures prompt on-site order processing.
- Frequently needed wear parts are included as standard equipment in every service vehicle.
Needless to say, we guarantee the long-term and dependable availability of spare parts for your refrigerated counter.
Important information
To ensure the highest level of reliability for your system, we strongly recommend using original spare parts only. It is essential that the spare parts are promptly available on site and installed with competence and expertise. But do not worry, we will gladly take care of it for you! And, if you want, we can arrange express shipment.
Do you have specific requirements?
We are here to help.
Your message to us.
YOUR CONTACT
for service
Bernd Limberger and his team are the first point of contact for all questions related to service and maintenance.
