Service and maintenance for your AIRFROSTER®
From full service to individual service and maintenance agreements: Everything you need to maintain the functionality, energy efficiency and value of your AIRFROSTER®.
+49 7665 9359-111
service@kramer-gmbh.com

Keeps values
fresh
Everything from a single source
Individual solutions
More than 95 years of experience

Customer service for the AIRFROSTER®
Service and maintenance:
Optimal functionality of your AIRFROSTER®
When developing the AIRFROSTER®, our primary focus was on achieving optimal functionality, unparalleled energy efficiency and an extended service life. For example, we engineered wear points to be as robust as possible and exclusively utilised durable components throughout the production process.
Due to significant differences in temperature, diverse areas of application and extensive usage, wear and tear may still occur. Engaging in regular maintenance conducted by the manufacturer will guarantee the lasting functionality, energy efficiency and value of your AIRFROSTER®, ensuring an extended service life.
Do you have specific requirements? We are happy to advise you.
Simply write to us or give us a call. Together we will find the solutions to your individual challenge.
+49 7665 9359-0
info@kramer-gmbh.com

Support and helpline
The KRAMER service team provides expert support for all aspects of your AIRFROSTER®.
Whether you are looking for an answer, help, spare part or support:
Get in touch at service@kramer-gmbh.com or call us on +49 7665 9359-111.
Your enquiry will be forwarded to one of our expert service representatives who will contact you shortly.

Maintenance and inspections
Regular maintenance helps to maintain the functionality, energy efficiency and value of your AIRFROSTER®.
- A specialist performs maintenance on the contractually specified components at intervals that you determine.
- Upon request, all legally required inspections are conducted during the maintenance activities.
- We are responsible for scheduling and coordinating maintenance. You do not need to do anything else.

Repairs and troubleshooting
In the event of a failure or repair requirement, prompt rectification of the fault is crucial to minimise the impact on your processes.
- Our service staff typically analyse faults remotely and can effectively resolve the majority of problems in the process.
- If an on-site appointment is required, the utilisation of state-of-the-art software and mobile end devices ensures fast order processing.
- Frequently needed wear parts are included as standard equipment in every service vehicle.
Needless to say, we guarantee the long-term and dependable availability of spare parts for your AIRFROSTER®.

Important information
To ensure the highest level of reliability for your system, we strongly recommend using original spare parts only. It is essential that the spare parts are promptly available on site and installed with competence and expertise. But do not worry, we will gladly take care of it for you! And, if you want, we can arrange express shipment.
Do you have specific requirements?
We are here to help.
Your message to us.
YOUR CONTACT
for service

Bernd Limberger and his team are the first point of contact for all questions related to service and maintenance.