Service and maintenance for
your cold room


KRAMER customer service assumes responsibility for repairing and maintaining your cold room, cold storage warehouse and refrigeration cells. Benefit from our decades of experience and broad sector expertise.

+49 7665 9359-111

Get advice now


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More than 95 years of experience


Customer service for your cold room

Service and maintenance: Optimal care for your cold room

Regular maintenance helps maintain the functionality and energy efficiency of your cold room. Regular servicing not only allows for early detection of any potential damage that may arise over time but also enables our service technicians to promptly address them in a cost-effective manner. Cost-intensive downtime can thus usually be eliminated.

Ein Siegel mit einem Haken in der Mitte

Assuring top quality

Regular maintenance helps to maintain the value and functionality of your cold room. By doing so, you safeguard your processes and prevent expensive downtime.

Eine Hand hält ein Blatt

Guaranteeing energy efficiency

Our maintenance offerings ensure your cold room maintains its high energy efficiency that results in low energy costs.

Schild mit einem Häkchen

Minimising risks

We regularly inspect your cold room for any faults and deviations. This obviously helps to prevent the risk of accidents in the workplace.

Stift und Papier.

Planning for success

The maintenance costs for your cold room are fixed and thus easy to calculate. Regular maintenance helps mitigate additional costs associated with damage and downtime.

Do you have specific requirements? We are happy to advise you.


Simply write to us or give us a call. Together we will find the solutions to your individual challenge.

+49 7665 9359-0


Get advice now

KRAMER Servicemitarbeiter

Support and helpline

The KRAMER service team provides expert support for all aspects of your cold room.

Whether you are looking for an answer, help, spare part or support: Get in touch at or call us on +49 7665 9359-111.

Your enquiry will be forwarded to one of our expert service representatives who will contact you shortly.

Servicemonteur an einer Kühlraumtür

Maintenance and inspections

Regular maintenance helps to maintain the functionality, energy efficiency and value of your cold room.

  • A specialist performs maintenance on the contractually specified components at intervals that you determine.
  • Upon request, all legally required inspections are conducted during the maintenance activities.
  • We are responsible for scheduling and coordinating maintenance. You do not need to do anything else.
Mitarbeiter und Messgerät bei der Wartung

Repairs and troubleshooting

In the event of a failure or repair requirement, prompt rectification of the fault is crucial to minimise the impact on your processes.

  • Our competent service staff are usually able to rectify faults during the first visit.
  • The utilisation of cutting-edge software and mobile end devices ensures prompt on-site order processing.
  • Frequently needed wear parts are included as standard equipment in every service vehicle.

Needless to say, we guarantee the long-term and dependable availability of spare parts for your cold room.

Mitarbeiter auf einer Leiter vor einer Kühlraumtür

Important information

To ensure the highest level of reliability for your system, we strongly recommend using original spare parts only. It is essential that the spare parts are promptly available on site and installed with competence and expertise. But do not worry, we will gladly take care of it for you! And, if you want, we can arrange express shipment.

Do you have specific requirements?
We are here to help.


Your message to us.


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Bernd Limberger

Bernd Limberger and his team are the first point of contact for all questions related to service and maintenance.